MSP Perth, Managed Services Provider in Perth Western Australia
FSA is a managed services provider (MSP) in Perth WA; a business based near the Perth CBD with MSP expert consultants ready to improve business technology of your Perth/WA business. We have a team of experienced best MSP consultants in Perth. With MSP offices in every major Australian city we provide local Perth 24/7 managed services IT support in Perth and Australia wide. Want an MSP in Perth without contracts? We believe you’ll stay with our no contract, Perth MSP plans because of our good service, not because you’re locked into a contract. We are a big enough MSP company in Perth to provide IT services when your one man band MSP let’s you down during holidays, a time hackers knowing this are most active.
What is MSP?
IT Managed Services enables your business to outsource your IT operations in Perth/Western Australia to a service provider also known as a Managed Service Provider (MSP). By contracting an outsourced MSP through a Service Level Agreement (SLA), you essentially relinquish the responsibility for 24/7/365 monitoring, managing and/or IT problem solving relating to your IT system. Within an SLA, your service will generally include issue alerts, security, patch management, data backup and recovery for a range of client devices (including laptops, desktops computers, notebook computers, servers, storage systems, networks, routers and applications).
So why is a MSP for businesses in Perth WA necessary? As we’ve all experienced, technology tends to have a mind of its own at the worst possible times so having an MSP can help you to sidestep many ICT problems, mostly before you’re even aware of the IT problem. IT issues that occur become the responsibility of your MSP – meaning potential IT problems will be resolved faster and with less stress of business managers.
Included in Perth MSP’s Plans
Day to day IT operation support
Data backup, automatic local and cloud backups.
Data storage solutions
High speed internet access HSIA improvement: Security policy and software, commercial grade WiFi equipment sales and improvement in signal strength and range
Scalable computer Network set-up in Perth. IT architecture advice in Perth.
Security and Protection. Ransomware / malware problem solving.
Patches and Updates
Web services such as up-dating websites, domain name management, site backups, WordPress updates, winning digital marketing including SEO.
Proactive 24/7/365 IT systems monitoring
Benefits of MSP in Perth
Reduced IT Costs – Ongoing maintenance prices less than repairing computer problems after they have occurred.
Complete Monitoring – By providing a complete monitoring service around the clock every day of the year, we are able to reduce any down time and prevent future issues through early computer problem detection.
Decrease Down Time – Restoration of entire servers can be completed in just minutes with server back-ups being completed in near-real-time increments and stored both on-site and offsite.
Unlimited Phone Support – With the ability to use a remote help desk software, FSA are equipped to fix any business computer problems in Perth your Western Australian business may encounter – without having to do a thing yourself.
Unlimited Onsite Support – If an ICT problem requires a tech on site, it’s included in our MSP plan – at no additional cost to you!
Regular Reports – Like to know where you stand? With FSA, you will receive a monthly report including a detailed breakdown of any support phone calls, issues that may need to be addressed and a general update on the overall health of your IT system.
Reduce Accounting Costs with Set Price MSP – Our fees are fixed, meaning you receive the ultimate, most comprehensive IT service without billing surprises.
IT Service Level Agreement – Be guaranteed with FSA Technology! Our SLA encompasses Response Time Guarantees, Satisfaction Guarantees and generous penalties should we fall short of these conditions (not that we ever do!).
Perth MSP Plans Include:
Not all managed IT service providers offer the same high-quality MSP plans and MSP advice in Perth. If you’re considering approaching an MSP in Perth for your business, be sure your agreement includes the following:
Network Administration – Most Service Level Agreements will encompass general network admin – including server and storage maintenance and fixing standard or regular issues.
MSP Helpdesk Support – Helpdesk support is another service that will be included in most agreements however it is generally up to you to stipulate the hours within which you may request help. If you have employees who often work outside regular business hours and may require assistance during these times, an additional per hour price may be incurred.
Network Monitoring – Within your MSP plan, you will want to ensure that network and vulnerability monitoring are included. With various avenues now available to achieve this, your MSP should be able to keep watch over your network at all times – even when away from the office.
Backups – In today’s digital society, we need not preach the importance of data backups. If any kind of data is important to your business, then it seems logical to pass this responsibility on to your MSP.
24/7 Disaster Recovery – What happens if your server fails? With a 24/7 Disaster Recovery service, your MSP should be able to transfer your backed-up data to replacement hardware swiftly and before it impacts the operation of your business – even if this means accessing your office in the middle of the night.
Internet Security – Within any SLA, your provider should at very least be offering web security software for your business. However, having a centrally managed cloud antivirus solution will give you total internet security and complete peace of mind about the safety of your business.
IT Security Policy Assistance – Information security becomes even more important for businesses once they begin to expand. For this reason, policies and procedures relating to information security, data protection and employee monitoring are vital, especially where you might have a legal obligation to do so. To make things simple, you should be able to integrate the production and management of such policies into your SLA, so make sure to query this with your potential MSP.
If you’re concerned about keeping your business safe, contact our team of MSP advisors in Perth. Our honest, helpful, friendly and highly trained staff are always here happy to help your business!